Senior Officer, Temenos Core Banking

Posted : 21/08/2025 - Closing Date : 10/09/2025

• Manage all core banking functionalities to ensure uninterrupted operation of the banking system.
• Supervise and guide service desk staff in providing user support for business applications.
• Configure and set up products and parameters on Temenos T24.
• Work closely with business users to address daily operational issues, provide consultancy, and act as second-level support for troubleshooting application-related issues.
• Collaborate as a business analyst by analyzing user requirements and coordinating with vendors to deliver appropriate solutions.
• Manage multiple vendors, including negotiation and monitoring of system enhancements.
• Oversee and plan the tasks of subordinate staff.
• Install, configure, and troubleshoot Temenos T24 Core Banking (system and functionalities).
• Ensure smooth execution of End of Day (EOD), End of Month (EOM), and End of Year (EOY) processes to prepare for the next working day.
• Deliver high-quality support services for all assigned business applications.
• Ensure accuracy and integrity of the bank’s financial data.
• Identify and recommend IT solutions to improve internal processes.
• Coordinate with vendors for updated user manuals and ensure internal IT operational manuals are created/updated.
• Conduct user training on Temenos Core Banking applications.
• Develop and maintain in-house applications as required.
• Prepare and submit daily, weekly, monthly, and incident reports.
• Guide and coordinate staff on simulating and resolving technical issues.
• Facilitate and participate in Disaster Recovery (DR) exercises.
• Assign and monitor tasks to ensure subordinates complete work on time.

• Bachelor’s Degree in IT or a related field.
• Minimum 3 years of experience in Core Banking System operations and troubleshooting.
• Strong technical knowledge of Linux, Solaris, Java programming, REST/SOAP API services, VB.Net, ASP.Net, PL/SQL, T-SQL, OBIEE, Power BI, or BI Publisher.
• Familiarity with Core Banking System operations, including troubleshooting issues related to operations, accounting, loans, card systems, banking services, and digital banking platforms.
• High sense of responsibility, strong analytical skills, and commitment to delivering assigned tasks effectively.

• Appropriate salary according to the labor market
• Annual salary increase, good performance bonus, seniority bonus
• Receive allowance for childbirth of employee or employee's wife
• Receive other allowances on health, education, capacity building, uniforms, daily meals, overtime, etc.
• Get accident and health insurance from private companies and NSSF
• Work 5 days a week (Monday to Friday)
• Receive annual leave and national holiday according to the Royal Government's sub-decree
• Get a lot of training opportunities.